Asking the right questions.
I'm a UX and Product leader based in Seattle, Washington. With over 15+ years of experience in the dynamic design world, my journey began with a unique foundation – a background in journalism. This background has been a powerful asset in my career, enabling me to craft compelling narratives by asking the right questions to create the best user experiences.
The Fusion of Journalism and Design
My journalistic roots have instilled in me a deep appreciation for storytelling and the art of communication. This unique perspective has enabled me to weave narratives into my designs, creating experiences that look great and engage and inform users effectively.
Passion and Expertise in Design
My expertise encompasses many skills, including Design Strategy, Creative Direction, UX/UI, and UX Research. Throughout my career, I've worked with renowned companies such as JCPenney, Alaska Airlines, Microsoft, and Boeing. My roles have been diverse, from leading UX design initiatives and mentoring junior designers to collaborating with cross-functional teams. I've navigated complex projects, streamlined workflows, and initiated design innovations that have left a lasting impact.
Consulting and Beyond
As an experienced designer, my consulting work has given me valuable insights into business and design strategies. My approach is firmly grounded in the principles of empathy and adaptability, ensuring that I generate design solutions that effectively connect user needs and business goals. I'm excited to join your team and see what we can accomplish together.
Let's Connect!
I would love to get to know you! Connect with me on LinkedIn to learn about my professional journey. Email me at pamela.hardy.s@gmail.com to share yours!
My Process
ANALYZE
Learn about the business objective
Research existing metrics/analytics
Assess potential goals
Establish team resources
Establish technical capabilities
SYNTHESIZE
User interviews
User surveys
Content audit
Competitive analysis
Task analysis
TRANSLATE
Information architecture
Journey map
Product roadmap
Wireframes
Whiteboard workshops
Low-fidelity mocks
User testing
PRODUCE
High fidelity mocks
Prototypes
Documentation
Deliverables
User testing
PERFECT WORLD
Consistent user testing
Quality assurance
Outcome metrics
Fun Facts.
MENTOR
I'm not just a leader, I'm a shepherd. I lead my team members to green pastures and stillwaters, and I make sure they're never lost. But I also let them graze and frolic a bit, because having fun is important sometimes.
THE 90s
I grew up as a latchkey kid. I had a personal relationship with the microwave. We were like two ships passing in the night. We would see each other for a few minutes every day, but then we would go our separate ways.
DOGS RULE!
I have six dogs. I'm not sure what happened. I woke up one day and there they were, all six of them, just staring at me.